Shipping and Delivery Policy

Shipping and Delivery Policy: Oasis Obsessions 

1. Shipping Method
We ship all items via Door-to-Door Courier using “The Courier Guy.”
Shipments occur on weekdays (Monday to Friday) during office hours, 8:00 AM to 4:30 PM.

2. Order Processing and Dispatch
Orders are dispatched upon receipt of payment.
For EFT Orders, shipment occurs once payment has cleared in the Obsessions bank account.
Orders with payments cleared by 8:00 AM are shipped the same day.
Orders with payments cleared after 8:00 AM are shipped the following day.

3. Order Collection

Orders can be collected at 169 Goble Road (Smiso Nkwanyana Rd), Morningside, Durban, 4001.
Collection times: Tues - Fri, 8:00 AM - 4:30 PM; Saturday, 10:00 AM - 2:00 PM.
Note: No courier collections are allowed for customer pick-ups.

4. Estimated Delivery Times
Regional Centres: Please allow 2-3 working days from the date of cleared payment.
Includes Durban, Pietermaritzburg, Cape Town, Johannesburg, Bloemfontein, East London, Port Elizabeth, George, Kimberley, Nelspruit, Pretoria, Stellenbosch.
Outlying Areas: Approximately 3-5 working days.
Specific delivery time quotes for outlying areas will be provided via email.

5. Shipping Costs
Shipping costs vary based on location.
Customers will be informed of the specific shipping costs for their location.

6. Additional Information
Obsessions reserves the right to quote separately for deliveries to outlying areas.

All customers will receive an email notification regarding the specifics of their shipment, including estimated delivery time and shipping costs.